Returns & Exchanges

At Compumarts Egypt, we strive to ensure your complete satisfaction with every tech purchase. If you are not entirely happy with your order, you can return or exchange eligible items within 14 days of delivery, provided they are in their original, sealed packaging.

Return Process

• 1.
  Initiate a Request

  Contact our customer support team or visit your account dashboard to submit a return request with your order number and reason for return.

• 2.
  Technical Inspection

  Our specialized technicians will review your request and may ask for photos or videos to verify the condition of the hardware or device.

• 3.
  Secure Packaging

  Once approved, carefully pack the item in its original box with all included accessories, manuals, and warranty cards to prevent damage during transit.

• 4.
  Refund Processing

  After we receive and validate the returned unit, your refund will be processed via the original payment method or as store credit within 7-10 business days.